Last Updated: April 9, 2021
At Yoga Alliance, we take our members' commitment and dedication seriously.
Recognizing the innate impact and responsibility we have in offering yoga teaching and training Standards—in addition to Credentials and Member Benefits—we know transparency and accountability is critical to nurturing the trust between us, our members, and the broader yoga community.
What We Do
The Accountability Department responsibilities include handling and resolving grievances, inquiries, and concerns from and about our members regarding potential violations of our Code of Conduct, Scope of Practice, and Standards. We strive to mediate situations toward resolutions that align with Yoga Alliance’s Ethical Commitment, Standards, and overarching mission to promote and foster high quality, safe, accessible, and equitable yoga teaching. Our Accountability Advisors also serve by providing best practices for the teaching and practice of yoga.
What to Expect From Our Grievance Process
Upon receipt of a grievance, an Accountability Advisor will review allegations and evidence to determine whether there are potential violations of our policies and Standards.
One of our advisors will then schedule a time to speak with and offer support to the individual(s) reporting the claim as well as gain clarity on their report. Additionally, as best practice for voluntary and member-based organizations, we hear all sides of each matter, including speaking with the respondent(s) prior to determining a course of action.
Please note: Yoga Alliance will not disclose your identity. However, your identity may be known by respondents or witnesses based on the specifics of your case.
There are many different levels of enforcement in how Yoga Alliance addresses grievances. These levels may include education, training, and warnings. We also reserve the right to suspend or revoke any member in violation of our policies and standards. The Accountability Department makes such decisions after a thorough investigation based on the formal grievance. Often, members decide to submit a claim but do not want any action taken therein. With all cases, we record internal notes on members' accounts and actively monitor these accounts ongoing.
File a Claim
We believe that everyone should be free to practice yoga safely and equitably and that accountability measures are essential to securing these rights. Although we encourage you to try to resolve any issues with a teacher or school directly, we welcome and review all inquiries, concerns and grievance reports.
Of note: In 2018, Yoga Alliance enhanced and added to our Sexual Misconduct Policy in partnership with the Rape, Abuse, & Incest National Network (RAINN). This took place prior to the Standards Review Project, which underscores the need for strengthened grievance assistance and clarity.
Please visit our Help Center to find answers to frequently asked questions, to chat with a member of the Yoga Alliance team, or to schedule a call.